Administrator

Hey guys !!

This is a thread where you can report all of the database related inconsistencies you notice.
So, in the future, please refrain from creating new, separate threads and report everything here - Our Admins/Moderators will personally see to it that the issue gets fixed asap.


Thanks!

Administrator

Hi everyone! :)
Since lot of people are trying to get help on wrong places I decided to make a quick guide on creating support ticket.

So, for starters in the Bottom right of the website, click on CONTACT which is highlighted in the 1st screenshot, which would lead to the ticket creation form for 4 categories - 

ORDER RELATED QUERIES

FEEDBACK

GENERAL QUERIES

TECHNICAL ISSUES

Kindly create a ticket instead of posting on the forums as it will provide you with quicker resolution and faster replies :)

Also as we plan to improvise on our service for a better experience we encourage you to provide us with feedback and suggestions !!

CHEERS !! GAME HARD ^^ 


  
  

Nikhilc Shringare

Administrator said:

Hi everyone! :)
Since lot of people are trying to get help on wrong places I decided to make a quick guide on creating support ticket.

So, for starters in the Bottom right of the website, click on CONTACT which is highlighted in the 1st screenshot, which would lead to the ticket creation form for 4 categories - 

ORDER RELATED QUERIES

FEEDBACK

GENERAL QUERIES

TECHNICAL ISSUES

Kindly create a ticket instead of posting on the forums as it will provide you with quicker resolution and faster replies :)

Also as we plan to improvise on our service for a better experience we encourage you to provide us with feedback and suggestions !!

CHEERS !! GAME HARD ^^ 



Hi, I used your prev. offer get 20% cashback on purchase of 500 rs. But I was charged 600 rs to my card and given THOSE 100 rs as Novacoins!

order id

NOVA201611211108329

 

I had mailed you regarding this on Nov 21st. But no solution was given.

I need reslution of this. Please reply asap. 

CAPTAIN infiknightk

i bought a rs250 steam wallet code but still havnt received it it been 3 days when will i receive it ?

i even got 75nova coins for the purchase but havnt received the code

 

yuvrajrocks88

Administrator said:

Hi everyone! :)
Since lot of people are trying to get help on wrong places I decided to make a quick guide on creating support ticket.

So, for starters in the Bottom right of the website, click on CONTACT which is highlighted in the 1st screenshot, which would lead to the ticket creation form for 4 categories - 

ORDER RELATED QUERIES

FEEDBACK

GENERAL QUERIES

TECHNICAL ISSUES

Kindly create a ticket instead of posting on the forums as it will provide you with quicker resolution and faster replies :)

Also as we plan to improvise on our service for a better experience we encourage you to provide us with feedback and suggestions !!

CHEERS !! GAME HARD ^^ 



i have been trying to contact u but the msg doesnt deliever bcoz the inbox is full u just scammed me i need help plz. my email-yuvrajrocks88@gmail.com. i ordered 2 steam wallet codes but they r not delievered yet plz plz plz help

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